He's not trolling, BA has come on the forums, said the problem they have and offered to pay anyone who could solve it. You said that it was a simple fix, david is asking you to tell them how to fix it (don't forget you get paid to fix it).
It's a troll because they have completely ignored the information requests of anyone interested in fixing it, the mention of recruiting people from the community was just a PR-stunt in one of their "next week" updates. Furthermore, in what universe did BA have a right to even exist as a manufacturer if they can't even perform the most basic possible design goals within the massively-forgiving window of time they've had so far.
Worst part
by far is lying about ... practically everything. From the initial dates, through the tapeout, to the 'shipping starts next week' fiasco. Now they're shipping their weakest product - well thanks a lot, but based several parameters at the time of purchase I will be looking at an ROI within a year (no fiat involved so BTC price is irrelevant).
I spent 12k USD today on competitor hardware.
I may not have made the best choice but I sure didn't make the worst ..
The hashboard x3 issues sound like a problem that should have been well known a long time ago.
Even if it's not trivial to fix.
Someone tell these Chinese guys that if this is how u make business in China, it doesn't really work for the rest of the world. No sane customer that spends 5 minutes to check on the company history before spending some $6k will purchase anything.