Absolute fucking joke of a company!

I've just been hit with this problem myself, when trying to withdraw some BTC:

"Confirm your email to proccess withdraw"

Not a single button anywhere on their site to resend the confirmation email I received when I set up my account, several weeks ago. So I trawl through my old emails til I find the original 'confirm your email address' email, that I got when I signed up. I click on the link on that and get another error:

"Error: Your IP-address does not converge with the IP-address which is applied for"

WTF?!