@ Corktrader, thanks for your input. I believe that renewing access to your account after losing your two factor code is something you must do through support unfortunately. That being said, I think if you email them you will probably get a response at some point since it is a relatively straight forward process. The things they don't like responding to are the harder questions like "why doesn't your API work?" or "what do I do after I have won an arbitration?".

Good luck in regaining access to your account! I hope they start communicating with their customers soon.

-Paul