I understand his though process, BA said that all bitcoins would be converted to USD to pay for production costs, and by not doing so, they were effectively gambling, risk free, with customers money.  I understand their position as well, you paid in bitcoin, you get the same amount back.  Its just a shitty situation that could all be solved if they would do the job of a halfway decent company and provide some kind of information, ANYTHING would be helpful at this point.