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The thing is that when I power it on, the red panel on the front of the miner lights up, and that is it, no noise, nothing, even the Ethernet port doesn't flash which you can see at the front of the miner when i plug in the internet cable. Am I doing something wrong or missing some steps out?
Open it up and see if all the connections are connected. Its possible something came loose in shipping check everything connects properly and snug, ESPECIALLY the SDcard as I think that could be the issue. That would be the first step. If all the connections are there (take pics of the inside too please?) then if the miner still does not work after checking all the connections....pull the sdcard and check that its loaded up. I can walk you through more steps on what to do next based on that. Might mean creating an image of the SDCard and uploading it. I can take a look at the logs and such since you have not configured anything there is nothing of importance on there yet.
Looks like you got a Bitmine Coindesk unit:
compare to what you got:
