Yes, several times and my ring is still stuck at Rented - ends in a few moments for more than 4 hours. Right now my rig is online and hashing at my backup pool, but unfortunately unable to rent it.
Send me the rig ID so I can have a look.
13 hours no response from ticket, 100mh rented completely gone to waste on dead pool as pools will not change, My advice:
AVOID BETARIGS.COM LIKE THE PLAGUE!
Sorry to hear that. Here are some things you might try:
1. Create a duplicate rig profile/account and start renting again, the effort is less than 13 hours and cheaper than the lost profit, I'm sure you can complete this task.
2. Not post huge red panicky banners against the service that you suggest gives you a highly profitable edge and prevent others from obtaining them too.