Do not worry you have not lost your coins ... CINNI team always active is to solve problems.
Go on irc explain the problem to them directly, they are not always here to read the thread.
OK. How/where? I have not used IRC in over 30 years
People over there just direct me back to here. No other contact information on the web site. Looks like I have just been scammed out of 3 days of hashing at 22Mh/s. I guess that is one way to make money. Nice
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I highly doubt that you got scammed, please, just be patient, someone will reply, not everyone on IRC is competent for helping with the Cinnipool. The one in charge of the pool wrote few days ago that he had private issues at the moment from what i've heard.