So we get it. If you complain too much then you get nothing. If you complain a little you wait 4 to 9 months for anything until you complain just a bit more or loud enough to see results. What do people get now? Nothing? At this point you know the community isn't going to simply accept that sort of behaviour. It is clear you run a huge risk of never seeing your money or your miners. And if you so much as complain you get nothing. So where have we seen this before? BFL? HashFast? AMT? KnC? BA? Bitmine.ch? Cointerra? Just one more joke to add the list of companies that seems to think it is ok to hold community coins for as long as they like with no repercussions. Just don't buy from Technobit it is clear they do not want to be professional. Look at Marto74's behavior is that what you would expect from a professional?
Those are the actions of a disturbed individual struggling to reconcile his unethical behaviour with his a false perception of what a great and noble guy he is giving the world his great gift of miners. Great you are an engineer thanks but lose the attitude. Borderline Personality Disorder? It seems the more you pinpoint the problem the more he lashes out rather than finding a compromise position and resolving disputes in a professional manner. Remember what happened to southerngentuk it didn't matter he was polite or professional Marto74 still tried to turn it around on him. Same with this instance. Trying to deflect blame rather than take responsibility. There are 6 year olds with better social and negotiating skills than Marto74.
Next story out tomorrow.
Industry standards:
"Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer?"
I am sure a short case study question to this panel on best practices will yield an interesting response. I wonder what they will think of the situation for Joe, Darkfriend77 or southerngentuk as well as the BFL 6 month refunds? Is the right response to customer complaints ignoring them and then blacklisting or shifting blame to people who are trying to get the truth out? I wonder what Technobit's direct competition would like to say about it? I dare say the hundreds in attendance will certainly be keen on hearing the answer.
Most of the participants that asked for fee return got them .
Again it is not my obligation to do it.
You will never got it. Why
Send my best to Brick.
Best Martin
Ok. Thx for that final statement, which at least is the truth and not a promise that you never intended to fulfil. I will now close this chapter as a bad experience.
Updated list...
Updated List of Injured Parties
[Group Buy] Avalon chips Escrow John K May 27, 2013, 18:09:59
darkfriend77: Requested 7% fees to be returned. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.
Minr: Unkown.
patica: Unkown.
hacko.bg: Unkown.
mbd4: Unkown.
fex: Unkown.
joeventura: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.
varunsin: Unkown.
pajak666: Requested 7% fees to be returned. Still no resolution.
Betatester: Unkown.
LainZ: Unkown.
hookthem: Unkown.
jkminkov: Unkown.
TECHNOBIT S-HASH minig board and Bitfury October delivery chip distribution
adami: Unkown.
gcube1305: I have wait 3 month for a board that never came, but i've been refunded.
oscurito23: Unkown.
wallydz: Unkown.
warhawk187: Unkown.
vulgartrendkill: Unkown.
easynote: Late delivery after many complaints.
jammertr: Unkown.
basd82: Unkown.
whiteEAGLE: Unkown.
ccfly: Unkown.
streetuff: Unkown.
seaandy: Refunded only after repeated hounding and posting in threads. Waited inordinately long for the refund.
falinka: Unkown.
wuzamarine: Poorly Hashing Unit. Unkown.
lancelot6: Failed Unit. Replacement requested. Unkown.
Moikka2: Unkown.
dplusf: Unkown.
cannachris: Unkown.
hennessy10009: No refund even though it was requested. Sent completed board with others chips. Had to pester them daily on the forum.
btcminer84: Still owed for miners. No refund. No miners.
Paratech: Still nothing delivered. No information and just empty promises.
[ANN] Technobit HEX8A1 -240 GHs Coincraft A1 board-289
braindead:
Where is my November order?
sacskate:
Just trying to give you guys a heads up, he still has lots of refunds and late orders to take care of, with no sense of urgency on his end to do so.
Destiffmast:
Why should I not be entitled for compensation same way as "older" customers and get a board from first batch?
whiteEAGLE:
I hope lot of people order this new miner, so Martin can send refund for older undelivered miners.
southerngentuk:
You told that guy you would refund him. For your own respect just do it. Where all tired of his posts, damn, even he is tired of his posts. But I quite see where he is coming from..
Wotan777:
Refund and why don't you answer messages?
Marto, please answer.Order ref is UICAWGFJD
roy7:
In the mean time, ignoring the user prevents it from ever being noticed again.
dspbuy:
Please do not send me the miner now. It is too late. I have made the order more than 4 months ago, so the miner is now completely worthless (due to drop in BTC value and increase of mining difficulty). I would like to have my money back please (you may send me in BTC).
Do you realize that this is theft? Do we really need to escalate this? What do I need to do to get my money back? Go to the police?
Pug:
No delivery yet / order status "Preparation in progress"
wunch:
I asked a question similar to this question on my order page but have not seen any response for 6 days.
grana:
I understand everything, but I paid 3 months ago, I no longer have patience!
Here now everyone can see who they are Tehnobit and Martin Sirakov ...
I want my money back!
TEHNOBIT IS A SCAM
TylerRice:
Are you going to be getting units out on time. You was only 1 month late with my Hex16 board so not too bad, But yeah jsut wanted to see if we had a target time for my order (Ref: HTHYKSJQD)
opodark:
I never received answer for my order 23-11-2013 SZYESJVZP (1/2 week of december) , paid for express delivery and received in 07-01-2014 with standard courier.
btcminer84:
You told me, the refund need 10 days since 12 of December 2013. So, WHERE is my refund? I never got it.
Order: FESYNGABJ placed on 2013-12-07 13:24:27
Payment: Bank Wire
glen123:
Hi Marto :
what about my RMA ?
Order Reference IXRPCAXWX -- placed on 2014-04-25
About 20 Days
Send 2 Emails to Office and on this Thread.
Glen
Those are the actions of a disturbed individual struggling to reconcile his unethical behaviour with his a false perception of what a great and noble guy he is giving the world his great gift of miners. Great you are an engineer thanks but lose the attitude. Borderline Personality Disorder? It seems the more you pinpoint the problem the more he lashes out rather than finding a compromise position and resolving disputes in a professional manner. Remember what happened to southerngentuk it didn't matter he was polite or professional Marto74 still tried to turn it around on him. Same with this instance. Trying to deflect blame rather than take responsibility. There are 6 year olds with better social and negotiating skills than Marto74.
Next story out tomorrow.
Industry standards:
"Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer?"
I am sure a short case study question to this panel on best practices will yield an interesting response. I wonder what they will think of the situation for Joe, Darkfriend77 or southerngentuk as well as the BFL 6 month refunds? Is the right response to customer complaints ignoring them and then blacklisting or shifting blame to people who are trying to get the truth out? I wonder what Technobit's direct competition would like to say about it? I dare say the hundreds in attendance will certainly be keen on hearing the answer.
I have been asking since Oct 2013
Most of the participants that asked for fee return got them .
Again it is not my obligation to do it.
You will never got it. Why
Send my best to Brick.
Best Martin
Ok. Thx for that final statement, which at least is the truth and not a promise that you never intended to fulfil. I will now close this chapter as a bad experience.
Updated list...
Updated List of Injured Parties
[Group Buy] Avalon chips Escrow John K May 27, 2013, 18:09:59
darkfriend77: Requested 7% fees to be returned. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.
Minr: Unkown.
patica: Unkown.
hacko.bg: Unkown.
mbd4: Unkown.
fex: Unkown.
joeventura: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.
varunsin: Unkown.
pajak666: Requested 7% fees to be returned. Still no resolution.
Betatester: Unkown.
LainZ: Unkown.
hookthem: Unkown.
jkminkov: Unkown.
TECHNOBIT S-HASH minig board and Bitfury October delivery chip distribution
adami: Unkown.
gcube1305: I have wait 3 month for a board that never came, but i've been refunded.
oscurito23: Unkown.
wallydz: Unkown.
warhawk187: Unkown.
vulgartrendkill: Unkown.
easynote: Late delivery after many complaints.
jammertr: Unkown.
basd82: Unkown.
whiteEAGLE: Unkown.
ccfly: Unkown.
streetuff: Unkown.
seaandy: Refunded only after repeated hounding and posting in threads. Waited inordinately long for the refund.
falinka: Unkown.
wuzamarine: Poorly Hashing Unit. Unkown.
lancelot6: Failed Unit. Replacement requested. Unkown.
Moikka2: Unkown.
dplusf: Unkown.
cannachris: Unkown.
hennessy10009: No refund even though it was requested. Sent completed board with others chips. Had to pester them daily on the forum.
btcminer84: Still owed for miners. No refund. No miners.
Paratech: Still nothing delivered. No information and just empty promises.
[ANN] Technobit HEX8A1 -240 GHs Coincraft A1 board-289
braindead:
Where is my November order?
sacskate:
Just trying to give you guys a heads up, he still has lots of refunds and late orders to take care of, with no sense of urgency on his end to do so.
Destiffmast:
Why should I not be entitled for compensation same way as "older" customers and get a board from first batch?
whiteEAGLE:
I hope lot of people order this new miner, so Martin can send refund for older undelivered miners.
Quote
After a long wait and many compliant letters to Marto he was refund through paypal.
"I´m done with him, no more orders." - whiteEAGLE
"I´m done with him, no more orders." - whiteEAGLE
southerngentuk:
You told that guy you would refund him. For your own respect just do it. Where all tired of his posts, damn, even he is tired of his posts. But I quite see where he is coming from..
Wotan777:
Refund and why don't you answer messages?
Marto, please answer.Order ref is UICAWGFJD
roy7:
In the mean time, ignoring the user prevents it from ever being noticed again.
dspbuy:
Please do not send me the miner now. It is too late. I have made the order more than 4 months ago, so the miner is now completely worthless (due to drop in BTC value and increase of mining difficulty). I would like to have my money back please (you may send me in BTC).
Do you realize that this is theft? Do we really need to escalate this? What do I need to do to get my money back? Go to the police?
Pug:
No delivery yet / order status "Preparation in progress"
wunch:
I asked a question similar to this question on my order page but have not seen any response for 6 days.
grana:
I understand everything, but I paid 3 months ago, I no longer have patience!
Here now everyone can see who they are Tehnobit and Martin Sirakov ...
I want my money back!
TEHNOBIT IS A SCAM
TylerRice:
Are you going to be getting units out on time. You was only 1 month late with my Hex16 board so not too bad, But yeah jsut wanted to see if we had a target time for my order (Ref: HTHYKSJQD)
opodark:
I never received answer for my order 23-11-2013 SZYESJVZP (1/2 week of december) , paid for express delivery and received in 07-01-2014 with standard courier.
btcminer84:
You told me, the refund need 10 days since 12 of December 2013. So, WHERE is my refund? I never got it.
Order: FESYNGABJ placed on 2013-12-07 13:24:27
Payment: Bank Wire
glen123:
Hi Marto :
what about my RMA ?
Order Reference IXRPCAXWX -- placed on 2014-04-25
About 20 Days
Send 2 Emails to Office and on this Thread.
Glen