Hi,
I'm having an issue with your service releasing a payment that it's had over 48 hours.
I've sent you a PM here last night.
Could you please look at the message and reply.
I initially tried emailing you multiple times through your contact info on your website.
I keep receiving the error message:
"Sorry, there was a problem submitting your request. Please try again later."
I've had positive experiences with your service in the past and would like to resolve this ASAP.
Thank you