I've been struggling with this for weeks. I cannot figure out what needs to happen in order for the miner to actually start mining.

The vendor has been no help, other than replacing the miner, but the problems I'm having are the exact same.

Is someone able to help me figure out what I'm doing wrong? I've set the miner up, and the miner can communicate to devices outside of my network. The credentials have been tested by the vendor. But I cannot get the mining to start.

https://www.evernote.com/shard/s2/sh/6e4a801f-7e5a-447b-8f30-58faa848a1b6/88305c72aadb8fdb50fe4c32892b6a31/res/7c7f88b8-f589-4441-b83b-e7b8a953e645/skitch.png?resizeSmall&width=832

https://www.evernote.com/shard/s2/sh/ecdee225-72d6-41b9-bec2-ffa5118f9017/52de063b6b9236d93d9d3dd1a5a97b1b/res/906bcd6d-4a8f-4091-a9a6-7c53142dbcc0/skitch.png?resizeSmall&width=832

https://www.evernote.com/shard/s2/sh/133d26a4-2383-4eea-b92a-2e5b9bd0f5ab/c23ce77ff5def43dd741662d1ef9be19/res/f88cf820-56be-41a0-95e6-3dd88527806d/skitch.png?resizeSmall&width=832

The WAN port is disabled, and I'm communicating with the miner via the LAN port.

The LAN port has full access to my network and outside of my internet connection.
https://www.evernote.com/shard/s2/sh/19309d3d-a102-4b03-9265-be7c78cc6df7/528528c8a94f5ad70800fb1806634175/res/fff00dd7-92e2-4098-81b7-9b174d8a5e1d/skitch.png?resizeSmall&width=832
https://www.evernote.com/shard/s2/sh/b001ee90-1a48-42b3-a457-aa122f910bf6/4aade074817cc6cbddb45ca4e6ef4622/res/4b844adb-bf6d-4632-b2d5-03f550e13a27/skitch.png?resizeSmall&width=832

It's configuration:
https://www.evernote.com/shard/s2/sh/b058a457-1fe2-45ff-91de-eb0a8c7716f3/28519fad0f0b9ca59b8ac10c67142fb4/res/15fa72a6-6e1a-4835-a64f-c555eac46996/skitch.png?resizeSmall&width=832