at this moment we are screw up - scammed
17th June 2014 7.05 pm from
payments@alpha-t.netHello there,
I am very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund.
Best Regards,
Alpha Technology Team
You probably need to read my posts regarding UK consumer law
https://bitcointalk.org/index.php?topic=314402.msg7276409#msg7276409If you have not paid with a CC you will need to complain to the UK Citizens Advice Bureau. Fill out the form in my post and submit it. Or call the number. This will bring Alpha to the attention of UK trading standards who will inform them that they have to refund you 100% or be prosecuted. I have already submitted a complaint. You should too.
You can do this even if you are a business, as Alpha took no proof at purchase. So unless you paid through a business account or card you can claim your refund as a consumer.
@futune. Yes you can contact your CC company ask ask for a charge back on anything Alpha are withholding (£70 +whatever %)
Ty again Retro72 for posting and clarifying that in case of need (a.k.a. if lacking an "easy" solution for refund) we should reach out to the UK Citizens Advice Bureau, fill out the form in your post and submit it.