Hi asiabtc, usually how much do you declare on customs invoice for a LA1THS? Shipping is handled by DHL or other couriers? And last but not least: in case of RMA, customer pay return shipping to china?
@RMA
From what I realized this month:
- in case of RMA you have to pay the return shipping to china
- You have a lot of struggle with the provided address
- You cannot find any phone number for the shipment on the website
- DHL fails to deliver at LightningAsic
- If you ask Jack to force DHL to deliver again he will not react (since 24 hours now)
if failed shipment, its because of the express problem.and we cannot force dhl to do anything. we shipped back ram in 48 hours.