The only reason I didn't refund my $10k was both cloud hashing and the second Neptunes.
If this is true! Cancel my cloud hashing!
I regret not refunding, I'll never make my money back at this point.
I didn't ask for refund because of the same reasons as yours. Even though it is difficult to get back the refund with both cloud hashing and second neptune, I treated KnC's previous announcements as a positive sign to care for the customers. I didn't expect they will f--- the customers like this!
I don't get it. You can still refund Monday if you like, so why don't you? It may take a few weeks, but KnC will always honor refund requests as long as you make the request before the item ships.
Not really. From their point of view once they start shipping en masse all refund request are to be denied.
It doesn't matter if yours is still to be shipped or not.
Another thing that makes them huge assholes.