He is a scammer. Why did the problems happened exactly during the last peak? It was his plan from the beginning to steal all bitcoins during the peak and blame it all on slow banking.

In the end he planned to act stupid. Almost every scammer tries to play incompetence card. Then people are angry, but not as angry if it's simple theft.

The way Jerrod tells us his business supposedly worked is a sure way to lose all the capital. He's not that stupid.