I see this, in my dashboard:
Withdrawals are temporarily suspended for your account (code #BS302bis). Please contact our support service in order to get more details and resolve the issue.
Does anybody know, what that mean?
Withdrawal button is grey, so I can't click on it either.
Withdrawals are temporarily suspended for your account (code #BS302bis). Please contact our support service in order to get more details and resolve the issue.
Does anybody know, what that mean?
Withdrawal button is grey, so I can't click on it either.
Hello,
This means that you have been sending invalid shares. Therefore, to unlock your account we will need to analyse your logs. Please, provide to support all possible details (logs, OS, version of miner, etc). As soon as we investigate your case we will unlock your account.
Regards,
Minergate team
