Hello,
   I need to see about getting service of my S1 from order 664. Chain 1 stops working after a short period.  I have to turn off power supply to make it work again. Then chain 1 stops again. At first I thought it might had been the power supply but, after trying another PSU, I am still having the trouble.  I have used this second power supply on a different S1 and both chains stay running 24/7 with it.

I tried to get information on this from the chat box on the web site when there was suppose to be someone there but never received a response.

Good Day.

Do they watch this any more?  I also sent a request to your email.  Really need a response soon to get fixed.