VMC owes me $9,239.60. I am trying to get the promised refund since March! Can someone help me please.

2013-11-29   $9,239.60

Order Reference IHHOAKLGE -- placed on 2013-11-29



2014-03-27 15:48:43   Refund
2013-12-03 10:43:54   Payment accepted
2013-11-29 14:09:55   Awaiting bank wire payment
2013-11-29 14:09:54   Pre-Ordered