I'm also having big problems with Crypto X Change. I deposited CASH via their Bank Of America account on Feb. 16th. As instructed by Ken, I send the transaction details to them, along with my Crypto X Change account number.  It has been almost a week, and the money has not been transferred to my balance.

They have not replied to repeated email requests, and there is no on-line help despite the indication on their website.

--V