Ouch dude! $20 worth of whatever_alt for a $10 gift card? I can understand charging a reasonable fee that scales according to which alt-coin is selected for payment depending upon volatility of said coin. But to basically only offer 50% on the USD crypto-dollar equivalent makes me think you won't be getting alot of traffic anytime soon.
Good luck to you though.
Yes I know . We plan on lowering it soon but we just want to make sure we cover our expense for the moment. We are the only service that lets you push the funds to your credit card to allow you to go spend anywhere. Expect us to lower it shortly! Thanks!