Hi,
i've just one little question about account management.
my old mailadress doesn't exist anymore so i send an issue via mail to support and signed it with bitcoin-qt and selected same BTC-address i had set for payout. that was on 06-30.
on 07-02 it changed automatically to critical and owner is shown as Jan.
is there any way contacting support direktly asking for time it will take for changing?
i don't want to delete my account and set up new one only caused by can't change mail.
Anno
Do you still have access to the slush account? Does it have any btc in it? If yes to 1st and 2nd question, just xfer it to your bitcoin wallet and start a new mining account.
If you don't have enough btc in your slush account for a xfer to your wallet just mine on it for a little while, set it to manual payout and as soon as you have 0.01btc +2%(xfer fee) do a manual dump and your account will be empty.
You cant change email address as part of basic security for your slush account. You can change your password if you have control over your email account but not your email if you have a password.
Think of it this way, if I had your bitcoin address from a recent transaction, would you like me to be able to send a mail to support quoting payout addy and requesting they change your account email to a different one, then changing the account password via new email addy and stealing any btc in your account. Which is pretty much what I can summarise from your post above that you sent through to support.
If you have sent an email to support, you have contacted them directly. You can try facebook but don't think you will get anywhere there either.
This is a mining pool, its not like a site where your membership is managed much past website level, if you have drama's with payouts etc slush is pretty quick to rectify from everything people have posted in the past.
So in a nutshell, you should create a new account