Re: Beware of buying from HASHRA (not shipping, pricing practices, communication)
Ordered on the 28th, not a bean since. No response to any emails.
Right hacked off right now.
Right hacked off right now.
Just to let you know guys, I received an order update email this morning with my tracking number, my order was shipped on the 3rd (order placed on the 28th) and it is out for delivery today. I just wish the order was updated last week as it would have prevented all this worry about being ripped off and this negative feedback.
Was the email from Simon himself? As I have not received a single thing from Simon since 27th of June.
Order placed and paid on the 17th of June via International Bank Transfer. Bank has confirmed transaction on the 23rd of June.
However Simon confirmed payment on the 27th of June which took him quite a while.
Sent emails almost daily to Simon since 27th of June. None of them was replied, both support@hashra.com & info@hashra.com did not reply any of my emails. My order was a Lunar Lander warp #10.
Not a first time buyer, was one of the few who preordered when this product was launched, and this is the kind of treatment I get in return for helping Hashra making his miners a reality.
No it wasn't a personal reply, I didn't receive a personal reply to any of my emails, although all I asked for was an update on the status of my order. It was the automated message you get when your order gets updated. It got updated to Shipped, I checked the tracking number at FedEx and remarkably it was out of delivery today. I've received it now and it's all in good order. I paid in BTC, so perhaps that's why mine went through quicker?
I'm sure you will get yours and I know how frustrating it is just not knowing anything. My take on things is that if you keep good honest communication with your clients, then most people can deal with delays/mishaps or whatever you want to call them. No communication is almost as bad as someone feeding you BS, especially in this industry where distrust is high because of all the scams. No surprisingly, I think we all fall in to the "I've been scammed" train of thought very quickly so keeping good comms with your clients is vital to prevent that.
I can only imagine that Simon is either struggling with the admin side of things under heavy demand for his product or he's being shafted by his manufacturer in terms of manufacturing and/or delivery times.
I really hope you get yours soon mate.
Beanhead.
Thanks Beanhead. Appreciate your thoughts. Really hope Simon and I will get in contact soon and I will update here. Frustrating as hell. Besides delivery, there's still a price difference that needs to be refunded, I can already imagine the pain going through that after delivery.
