Thanks for this link.

This is clearly what I intend to do. Return it straightaway.

I advise everyone to contact the ombudsman association as soon as possible.

 !!!! They banned me permanently from their forum because I raised my concerns and asked for a refund !!!!

In the UK:
Citizens Advice Consumer Service Tel. 08454 040506

http://www.ombudsmanassociation.org/contact.php

We need to contact the ombudsman as soon as possible before they disappear with the money.