Yesterday I got a reply from BTC-e support (that meanwhile changed domain) stating that they
are changing the status of this ticket to Closed as we have not heard back from you in 72 hours.
My ticket was filed on December the 9th and I haven't heard back until it was closed.
I'd like to trust and use btc-e but with this kind of delay I think any interaction is impossible.
I have another ticket about verification that hasn't been closed yet, same age as the other.
Had anyone better luck at getting answers from BTC-e's support?