How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.
Because i'm
not just now posting after a year, read some of my posts related to BTC-E on this forum.
I've opened several tickets and sent dozens of emails with BTC-E (even prior to their help desk website being online) regarding this issue - all correspondence had been "we'll get back to you" following by months of inaction and now a 2nd closed ticket.
Con artists.