I feel truly let down.  Not only by BA and their failure with hardware etc (thats somewhat expected in this new industry) but more so in the DZ mining Co Op as a whole.  All this time I have had the impression that DZ, Thomas and Bobsag3 are really good guys and do their utmost to help and assist,  however of late my feelings about this have changed.

They know things have gone horribly wrong, and yet although they have put some things in place, their customer service has gone down the toilet.  In my eyes, some companies have to take a financial hit in order continue with their good name and reputation intact.  The problem being that the hobby/business we are in is really about money and is reliant on things going to plan 1st time. Not only for businesses, but for customers.

Going very quiet when things go down the shitter and not honouring refunds upto the shipping date (even if that means your co op loses money) is just not on.

Thats three members of our community I hope to not have dealings with again. A refund really should be honoured, because what you promised has not happened.  Whether thats your fault or not, DZ et al. I don`t care. 

Get it done.  Surely your other rounds have achieved enough money to enable at least partial refund?