What I find hard to believe is that a company (BA) with such poorly qualified staff in every possible way was able pull one over on someone like bobsag3 when he was there in person. Twice. Take that statement whichever way you want.
Bobsag3 has done fine by me, I have no complaints any longer, but I do find it odd the way this has gone down.
All these people pretend like it takes hours of additional work to write a post that says "shipped ### units today, processed through order ###". After all, that's all the customers want to hear.