We've discussed your attitude/emails/PMs with the team and decided not to resend the seized 2 cartons to you. We feel like we need to teach you a lesson.

And next time you buy something online, we'd advise you to actually read the terms before you send the coins, behave less like you're doing someone a favour and be less of an arsehole generally

Now feel free to enjoy yourself and "make sure our business rate will go down due to your behaviour", derp.