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Now this is for tires as cheap at $60 for fucks sake. $60 tires have a full paragraph to protect both parties interest in the event the pro-rated refund needs to be used. Yet for a $30K piece of custom hardware something as vague as "will be pro-rated" is sufficient? Really?
To clear things up, the warranty provides for a full refund if the appliance stops working during the warranty period. If there is substantial demand for a longer warranty, we will consider offering one at a reasonable up-front cost. I can understand anyone's concern that a device might stop working before it has earned back its purchase cost.
Yes, the hosted solution is quite ridiculous. Who's to know if the miner is actually the one producing the hashes? I'm not trying to accuse you of anything, but for all I know, the miner is pretending to do something and using up 100w and you have a GPU farm sending my pool hashes. And you only have to do that for 90 days.
Not sure if you're replying to my post, but if you're contributing your hosted mining resources to a pool, there are great mechanisms in place already that ensure the pool submissions are not bullshit.
No, there's no remote kill, and the phone home function is optional and for your convenience only. Our ASICs have a crypto mechanism that checks a license file that you must supply to the system. The license file specifies how much mining the system will do, in accordance with whatever license you've purchased. For the C200 units we are taking orders for currently, the license will be unlimited.
Do I have to provide the license file each time the miner boots up or is it unlock once and the miner is plug and play from then on?
You won't have to supply the file on every boot. Each system has a microcontroller and some nonvolatile storage so that configuration settings persist through reboots.