Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange Now Open with USD, EUR, BTC, LTC, XRP, NMC, XDG
by
Dargo
on 17/07/2014, 04:35:14 UTC
Dargo,

seriously, why don't you guys ever communicate any issues with your website.
I understand that it might be difficult to run a 24/7 business site.

BUT not communicating in a digital age while dealing with crypto currencies is behaving like being left in the last century.
Do you guys have a twitter account? Try it. It won't bite.

When you have maintenance then communicate it like every other page also does.
When there is downtime communicate it.
It's not that difficult. It is your responsibility as a good service provider.

Or is you site so heavily damaged that you are too afraid to say anything.
And your downtimes happen seriously often.

I can't believe I need to tell this to you guys.

Hi Wendel - when did you first notice an issue with the site? The site is partially up for me, but it looks like market data is down. If others are having an issue as well, we are aware of it and looking into it.