I ordered the 250Mh/s Viper at the beginning of January. I paid by wire transfer. My order status never changed from "Hold".
I never received answers by email until now, where they ask for proof of the wire, claiming they did not get it. This is ridiculous since I put the order number and date into the wire reference field.
So now I sent them the wire transfer confirmation and they don't reply again. With the order status on "Hold" I am not even able to make any further payment, because I don't get to see an invoice when I log on to their site.