They value there customers so much they are spending 15-24 hours daily working on coding the site.
And honestly, as a user and not staff I would much rather see them working on the site then answering the same question that people can change page on a forum and get the answer. Or even read the website. Anyways. from what I have heard the beta is coming along nicely. Lets see if they can get this back up and running.
Considering it's been about 90 days since they started working, at 15-24 hours a day of presumably multiple people coding, I would expect they've created a portal to a new world now, capable of also dividing by zero and solving world hunger while simultaneously lowering greenhouse gasses. That's between 1,350-2,160 hours of work. Linux was ported/created in less time.
I'd hope there's more than an "if" of them getting something running with how long its taken. They owe a lot to thousands of people.
I still discourage folks from using any exchange which isn't incorporated and insured.