I'm sorry but you did not make it clear at launch that anyone buying into the presale will have no real advantage over anyone buying later.  If anything buying into it in the presale means that you take on the risk of failure with insufficient payoff to compensate for that.  I will see if Moolah have better customer service. Had you made this clear at the start of the presale I wouldn't have bought in.  Also deleting my messages and your defensive response is pretty much making it clear that this is not a coin to invest in.