Post
Topic
Board Service Discussion
Re: GAW Miners (Scrypt ASIC seller) independent feedback thread
by
MeltManBob
on 22/07/2014, 01:34:16 UTC
EvilPanda - I wasn't talking about the 'normal' price deviation which is why I thought I specifically stated that my investment was devalued by their pricing by 50+% and not the usual 5-10% which I've seen to be fairly common on later production batches.  A week 3 Fury at $140, a week 4 at $125, a week 5 at $94.50 then $99 then $109 in less than 6 hours, a week 6 at $105, more or less all make sense. Getting 13mhs worth of week 6 products at $1049.50 and by the time I receive them a 27mhs War Machine is $850, that doesn't make sense as far as doing right by the customer goes and that I won't be a part of.

As for the damage, yes I can fix it as most people could but that's besides the point. Again I am not going to pay for a 'new' product and be happy with one that has damage but I do agree that damage is not something really worth sending it in for, hell they could ask for pictures to verify the damage and then just send me new fans. Then again that only deals with the fan wire damage and not any potential real damage done to the bent connectors. They could do something where they charge me for 3 more at the slightly lower week 7 or week 8 price, send them to me, I send back the damaged ones once the new ones are hooked up and then refund me for the 3 damaged week 6's. The loss in revenue for basically swapping out damaged week 6's for week 7's or 8's is on them because they provided a damaged product which would in that scenario require me to shell out more money that I shouldn't have to and deal with swapping them out and sending units back, none of which I bought into when I made my purchase. Then again that doesn't provide a solution to those who don't have the extra money to just cough up and put on hold or those whole at that point aren't willing to trust GAW with another cent of their money.

You'll have to excuse my harshness if you see it that way towards money but I do construction which means that I'm literally wearing down my own body to make a paycheck so I expect my money's worth.

Hardy49r - I wish you the best of luck. Amazingly enough what I wrote is more or less a cliff-notes version and would be much longer if I detailed out every part of each issue to give more clarity to the headache this has been.  You are absolutely correct in your possible assumptions; this company has bitten off more than they can chew and the deceptive thing is that some of the reps, when you do get a hold of them, actually seem like they care and want to help. Hell maybe they really do but the company provides constraints that they sometimes can't get around. The bottom line - you're going to end up doing more work than you should have to in order to get the service from them that should already be a given but as I said, I wish you the best.