I'm surprised BFL still had enough customer goodwill to survive their 65nm debacle. I guess the proposed hash rates and delivery time were too attractive. I didn't really believe their hype that they would move much faster the second time around because of lessons learned from their first ASICs. I believed they would be late but golly-gee-willakers they've gone well past what I expected.
If this round doesn't kill every ounce of confidence in BFL I don't know what will. Corporate Karma has come around exacting a toll for poor customer treatment/service and opaque intentionally vague/misleading updates on progress.
I wish BFL customers well but I feel like it's a similar situation to Mt. Gox. Crypto is better off without the company stinking up the place and customers had plenty of warning that things didn't pass the smell test.