Received the same e mail from them, replied to this and waiting still for an answer or full refund.
Can You please post the email here? It can help others, including me :-)
Its the same copypasta message, that has been sent to dat user from check republic. The same message with illegal content, dat has been sent to everyone who demanded full refund.
Hello there,
We are very sorry but as per our cancellation policy it has been longer than 5 months since you placed your order therefore you are no longer eligible for a refund. We have been very clear and open with our terms of order, it was released as a news update, it is easily available on our website and you are urged to view it on the product page before you order. Such regulations only apply to consumers and you are a business customer with us. I can assure you that our legal matters are dealt with by a leading law firm in the UK. Our terms of order are completely legal in the UK. It was typed up by solicitors who specialize in this area of law. They have advised us that all our customers will be legally classed as businesses for many reasons, one being that the hardware we are selling can only be used for mining cryptocurrencies which is a business practice according to HMRC.
Best Regards,
Alpha Technology Team