I'm sorry, but i do not understand.
"PLEASE ENSURE THAT YOU HAVE DOWNLOADED YOUR WALLET AND ENSURED THAT THE
.JSON WALLET FILE (ethereum-wallet-.json) IS ON YOUR COMPUTER BEFORE YOU SEND ANY BTC."
How can ensure that i have downloaded my wallet and ensured that the .json wallet file is on my computer before i send any btc, if i get it in the email?
Nobody has the same problems
"PLEASE ENSURE THAT YOU HAVE DOWNLOADED YOUR WALLET AND ENSURED THAT THE
.JSON WALLET FILE (ethereum-wallet-.json) IS ON YOUR COMPUTER BEFORE YOU SEND ANY BTC."
How can ensure that i have downloaded my wallet and ensured that the .json wallet file is on my computer before i send any btc, if i get it in the email?
Nobody has the same problems
Hello Trunzo, sorry you are having problems. You can download your wallet on Step 5, ahead of purchasing with BTC.
Think of the wallets as gift cards. At first, you can get the giftcard but not 'load it'. Once the BTC is transferred the card is loaded.
The reason we had to make the wallet downloadable early on in the process is because the blockchain.info API could go down (it's outside our control). In which case the BTC would be transferred, the wallet loaded, but the last screen would not appear. Making the (empty) wallet downloadable early on, it helps prevent this (potential) issue.
How it all works is explained on: https://blog.ethereum.org/2014/07/09/how-to-make-a-purchase-in-the-ether-presale/
If you still need help, please email helpdesk@ethereum.org, which is manned 24/7.
Thank you very much, I'll try it again
After buying, all i need is the emailed backup file! I will store them on a usb! Is that right?