Just an update - Amber apparently from GAW got in touch here on the forums on the 21st and the 22nd which magically that day all of my refund requests went from 'pending' to approved - good job to Amber if she was the instigator. Unfortunately as soon as I saw this I emailed her and while she was good about the initial few contacts being timely, I haven't heard back from her since early yesterday. I received an email from GAW immediately:

"...Your returns are authorized. Please send the units back to:

GAW Miners RMA Dept
34 East Dudley Town Road
Bloomfield, CT 06002

Once we receive the units I will refund you.
..."

Call be crazy but after all of the problems I've had I'm waiting for some sort of assurance from Amber that there won't be any funny business with the return such as claiming I caused the damage to the fan wires, saying they didn't receive the package (yes I will be sending it with insurance, tracking, delivery and signature confirmation) or any number of other issues. Part of my concern is coming from the fact that their return policy was (I'm not sure when it changed but I have a screenshot on the 13th of this month):

"...
Generation A - GAW Miners products:

Generation A miners (The Fury, The Black Widow, The Falcon & The War Machine) may be returned for a full refund within 14 days of date delivered.

The warranty period for Generation A miners is 1 year from date of delivery. GAW Miners honors manufacturer defects and will offer a replacement product free of charge."

http://i.imgur.com/godIhKm.png

So basically they've removed the first line, hmmm. This is pulled from my support ticket with them I believe on the 20th (it says '3 days ago'):

"...Typically it takes a few business days to process a return but we have received a surplus amount of them so it will take longer.
..."

Hmmm, so if this is correct then that means my process has taken at about 3 times as long as usual and who knows how long had I not come here. Also from this statement and the apparently resulting action of changing the return policy to completely eliminate returns/refunds except for manufacturer defects it's pretty safe to say that they have been doing a fine job pissing off their customers as of late. Either the return requests are too many for them to handle efficiently or it's in danger of seriously hurting them financially and that's why they removed this part.

I can't stress this enough, actions speak louder than words, don't try to sell me a bill of goods, not honor it and then drag your feet when I want out using the return policy which was a big part of the reason I even bothered to give you a chance after all of the hiccups. I gave GAW the benefit of the doubt a couple times wanting to chalk it up to them being a new, small company but apparently I was wrong for that.  In the real world you're lucky if you get any understanding or extra chances but you still need to play ball on the pro level to survive.