Feb 2014, order# 18989, refund requested july 02.2014, refund amount $12,210 , Bank Transfer
Me:
Jun 24
This is a follow-up to your previous request #14852 "New order #18989"
Hello KnC,
Can you update me with aproximate date of delivery of the Neptune?
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Keith (kncminer)
Jun 24 13:37
Hi,
Your order 18989 is for a second batch Neptune miner. We are currently shipping out the first batch Neptune miners and we will have a news update with more information about the batch two shipments very soon.
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Customer services:
Jun 30 14:55
As you are a Neptune customer, you are entitled to take up our Plan B offer to Hash While You Wait until your miner ships, or to continue waiting for your order and select either a Neptune or Titan miner as your additional 2-for-1 offer miner(s) free of charge.
...and so on...
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Me:
Jul 02
Dear KnC Miner Team,
Thank you for the offer. Unfortunately, I'm not interested in it.
Please, make a full refund of my money.
Refund in BTC will be accepted as well, to: 1DmtCKD82vG9kV84137RXgE7vpAVAFnHLD.
Many thanks,
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Liam (kncminer)
Jul 02
Hello,
Since shipment has commenced we are no longer accepting refund requests.
You can either chose to hash at 3TH/s until your Neptune ships, or wait for your Neptune order and receive a bonus Neptune or Titan.
Thanks
Med vänlig hälsning/Best regards
Liam Vardy
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Me:
Jul 03
Hello,
Shipment has not been commenced. Please, refund my money immidiatelly.
Kind regargds,
PS. Please, read message from Keith (kncminer) Jun 24 13:37
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Jul 04 Contacted my Bank. Paid $43 for an investigation to refund the money.
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Me:
Jul 14
Hello,
Please refund the money.
Many thanks,
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Kurt (kncminer)
Jul 15 10:54
Hi,
Unfortunately, refunds are no longer given on any Neptune orders I am afraid. Your Neptune order is due to be created and shipped very soon.
No changes can be made at this late stage.
Kind regards,
Med vänlig hälsning | Best regards
Kurt Radcliffe
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Me:
Jul 21
Hi Kurt Radcliffe,
Unfortunately, KNC had lied to me that shipment has commenced.
I'm not interested in your promisses and in your DIY product.
Please, refund my money immidiatelly.
Kind regards,
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Kurt (kncminer)
Jul 22 08:43
Hi,
Unfortunately, refunds are no longer given on any Neptune orders I am afraid. Your Neptune order is due to be created and shipped very soon.
No changes can be made at this late stage.
Med vänlig hälsning | Best regards
Kurt Radcliffe
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Me:
Jul 22
Hi Kurt Radcliffe,
Sorry, I'm not interested in KNC promisses.
Please, refund my money within 14 days.
Kind regards,
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Kurt (kncminer)
Jul 23 08:43
Hi,
Unfortunately, as I stated in my previous email, this is not a possibility that we are offering I am afraid.
Kind regards,
Med vänlig hälsning | Best regards
Kurt Radcliffe
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Jul 23
Beneficiary (KnC) refused to deal with my bank (in europe) and send a message: KnC wants to deal with the buyer personally.
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Me:
Jul 23
Hi Kurt,
I'm not interested in KnC offerings, whether KnC afraid or not.
As far as I know, big money corrupt people; according to KnCMiner's CMO, Nanok Bie.., KnCMiner makes less than $3.6 million USD a month from mining.
Lots of KnC customers are complaining: Items are not recieved; Items are used/second hand; Items are faulty/burning and so on.
I'm not interested to pay thousands of $$$s for KnC DIY product.
I will accept refund only, in money and/or in BTC.
Please, make a full Refund.
Kind regards,
...