Post
Topic
Board Scam Accusations
Re: MinerSource.net and Black Arrow products - CUSTOMER SERVICE WARNING!
by
ronin4bits
on 24/07/2014, 18:24:16 UTC
So I received my tracking number for both X1s, which delivered on Monday.

One of them is working great, but the other one blew its psu immediately upon initial startup - in spectacular fashion, I might add. Not much for sparks, but a lot of smoke...

MinerSource was great about dispatching a replacement right away, which I already received; however, now that this one has powered up, I see it's throwing about 97%+ hw errors - I've tried all the available clock speeds and this is as good as it gets - about 97% hw errors at max of 75-80GHS.

I have opened another ticket with them to report this machine, as it's completely unusable at this point.

So far, it looks like they did get machines out the door, but I am far from impressed.

EDIT [ADD]: this machine also runs 20 degrees hotter than the one sitting beside it.