The conversation that was posted about 8 pages back between Dan at MS was my email chain.
I have since refused the shipment and it was sent back to them.
If anyone has requested a refund from Minersource and has not received it, please send me a message.
If your order ships, do not accept it, if you accept it you will make it quite a bit harder to get your refund.
Interesting return path. It shipped out from Commerce City, Co. The tracking return the package to Rolla, MO. Which JUST happens to be where Bob and Dan seem to live.
I will be careful though and refer to the your counsel on this matter. I am also a customer and with their terms of service it makes it a little ambiguous what happens when you decline shipment. This is the part that worries me:
"Preorders
The Purchaser understands and agrees that we will use his payment in order to purchase the necessary materials or pay workmanship required to fulfill his pre-order which will be non-refundable if cancelled. For this reason, the purchaser hereby gives us the right and agrees with our decision to decline any requests from him or third parties to cancel his pre-order."
If anyone can provide me with some clarity I will really appreciate it.