So it looks like he wasn't on the posted list because he never sent his shipping address? "He was not put on the group buy (public) list because his postage details had not yet been received but he was listed in my private documents for both of his orders." -Beastlymac

I've never participated in group buys so I don't know the process/how it's done. But could it be the shipping address wasn't sent because OP was under the impression that he'd be getting a refund (requested days after the order was placed)? IDK... I'm confused on how this went down.