Post
Topic
Board Hardware
Re: btcgarden-AM-v1 only $0.85/GHs 1.045w/GHs. In stock for international selling!
by
rhj12345
on 29/07/2014, 00:44:16 UTC
Placed an "in stock" order Monday and I still see no tracking number in my account as of today Friday.

Is this normal??? Huh Huh Huh

I think yes because it is not an automatic process so it's possible back office is busy.
You can ask btcgarden on this forum and he can answer you quickly.


Yes I did get a response from them today indicating I will have a tracking number tomorrow. I should add here I am not impressed with the way they process orders and this is not to say anything bad about there units, based on the response here I will be very happy with my purchase.

But with that said if when I buy a unit from BTC Garden and I have to calculate what I owe to them and then not have that payment even acknowledged by even a single email is just UN-productive. Also I have to go back and send them proof of payment after I see it run through the blockchain. I don't want to compare them with some other company but Bitmain Tech seems to have this down and makes checkout much smoother.

I hope to see BTC Garden become successful as we all want more choice in picking our mining units, but I am just saying they need to improve check out.

Thank you for your suggestion. Sorry for the experience we brought you. We will try hard and do better in the future.

Got my tracking info as promised. Thank You.