I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.
The funny thing is that I was a complete verification of identity (Public Account ID AA70 N84G TCTV IANA ). And paid 40 Euros for "Express transfer of funds." Now 2.5 months waiting for him and listen to stupid excuses technical support, that the banking system is running slow.
In the previous page, there was another user "zgums" who has been waiting for 3.5 months and eventually got his money back.
Don't give up, and good luck.
I'm located in Turkey. There is no way to complain through institutions. I would fly over to Germany if it will get necessary.
Only way to get noticed was through this topic in this forum, which i found after i searched the web for "Kraken scam".
After 1 month total silence from Kraken support, they started answering to me again, right after my initial post here.
So i guess this topic makes a difference. Maybe some repliers that say they had no problems with Kraken are trolls ? Who knows.
I'm sorry if i hurt anybody, because you're not a troll and express your genuine opinion. Since Kraken seemingly reads this post, too.
I wait for their next action to find out more about their true intentions. All their moves so far show, they're not innocent. Fact is that i'm still disconnected from my cash since 3.5 months:
- 1st month was lost until local bank here returned funds (return confirmed on 14th April 2014 by Kraken support).
- The next 2 months are lost while Kraken singing the same song: "waiting for Fidor Bank to refund back to my Kraken account".
- The last 2 weeks are after Kraken disabling my account.
Total 3.5 months passed, since 1st wire transfer leaving Kraken in 25th February 2014.
Finally, I got refunded today. Kraken came up clean and is definitively legit.
Good move, Kraken!
Good move, Kraken!