What I meant was no refund for the total purchase, the hashrate is off by 25%, I understand that there could be electronic issues but deal is a deal and they should offer full refund along with compansation they will be offering and let the buyers decide.
Since they announced that they will match the $/Gh paid you must be crazy to want/ask for a full refund now. My GB members got 0.83$/GH for August delivery. Why would you refund that when the miner should be shipping soon (1-2 weeks)? Still can't get a better offer.