Individual Criteria

Own Chips?
Companies manufacturing their own chips invest significant time and funds up front, and so have more to lose if things go wrong.
   10/10 = Yes - designing and investing in own chips
   8/10   = Mixed - utilises a mix of own and other companies' chips
   5/10   = Promised - designing and investing in own chips but not yet delivered
   1/10   = No - integrates other companies chips

Delivered Yet?
   10/10 = Yes
   5/10   = Few units only
   1/10   = No

Preorders?
Preorders are a recipe for disaster and puts all the risk on the buyer.
   20/20 = No - does not use preorders
   16/20 = Batch - 'Presells' a batch being manufactured for delivery in the immediate future
   8/20   = Mixed - sells some in hand hardware and some preorders, or utilises split payments
   1/20   = Yes - only sells using preorders
   
On Time?
   10/10 = Yes
   5/10   = Mix
   1/10   = No
   
Hardware Issues?
   10/10 = No
   6/10   = Minor - some issues with performance, reliability or software
   4/10   = N/A - for companies that have not yet delivered hardware.
   1/10   = Major - significant issues that severely impact the performance or reliability of the miners
   
Refund Issues?
   10/10 = No - refunds issued as requested
   5/10   = Some - some orders being ignored or refunds delayed but processing
   1/10   = Yes - refunds significantly delayed or not being processed at all. Includes stall tactics.
   
Communication?
   10/10 = Great - senior management actively engages with customers
   7/10   = Good - customer service staff contactable as required
   4/10   = Okay - some issues or lack of communication with customers
   1/10   = Bad - significant issues with communication
   
Ethics?
All companies start with 10 points, and lose points for various infractions. The key is as follows:   
   F     = Operates own mining farm = -2
   FF   = Operates own large mining farm = -4
   P     = Evidence of premining on preordered equipment = -2
   BFL = BFL'ing = -9
   B    = Bankrupt = -9
   O    = Other   generic unethical behaviour = -5
   
Company Size?
   10/10 = Huge
   7/10   = Large
   4/10   = Medium
   1/10   = Small