I just posted this on the Alpha Forum... But I don't think it will last there long, so I am posting it here...

Alpha, you ask us to trust you, yet every time I turn around, something negative shows up.  I'm speaking of the customers INVOICE.   I ask EVERYONE to look at your INVOICE.  Alpha lists everyone's DEPOSIT,  NOT as a deposit ,  but as an  " ORDER DISCOUNT". 
           When it comes TAX time,  just try listing an " ORDER DISCOUNT" as an expense.  I's sure that Alpha has some screwed up reason  for  listing  a " DEPOSIT " as an "ORDER DISCOUNT" ,  but I don't believe it is in the best interest of the customer. ( Maybe it's because you can't REFUND a DISOUNT.)
     If you are going to take my money... At least let me be able to deduct it from my Taxes . Call a DEPOSIT, a DEPOSIT.