Re: Alpha Technology Litecoin (Scrypt) ASIC Miner Order Batch 1 Now!
Have fun from Fiaz:
"Hey guys,
To all those who are not happy with this proposal and are demanding a refund I will start with copying part of the update as it does address this: Just as a reminder what has happened since the start: you pre-ordered a product, then competitors arrived on the scene. In order to secure your loyalty, we increased the hashrate to 90Mh/s which is fair enough, then we took final payment at 90 (if we were any other company: chances are we would have as we could have stopped at this point, that is a fact), we then decided to increase to 250Mh/s despite the fact we didn't need to. We delayed and despite the fact our terms give us leeway in this: for the sake and in the interests of our customers we still decided to go yet another step further by giving you shares of our company for the rest of its existence without the need for you to spend an extra penny or work for us hence there is no catch this is technically something for nothing in so far as what we are legally obliged to provide you. All this on top of free shipping for batch 2 and 10% off any future batch of your choice; this is an unprecedented level of customer service. We have been crystal clear from the start with our cancellation policy so why you would order from us if you didnt agree with it or worse you thought it wasnt legal is beyond me. Customers who do not pay in full will of course not receive shares in our company, their orders will be cancelled subject to our cancellation policy; this is the final word on this. And while technically the due date has passed we of course havent cancelled anybodys orders but at a certain point enough is enough. If we were any other company we wouldnt be having this discussion, it is what it is, if I may be so bold we have gone above and beyond the call of duty for you; this is a fact. I am sorry it is your perception that you believe you are entitled to more from us however we have nothing left to give and can do nothing more for you. You paid for a 25Mh/s miner and everything on top is goodwill, this is simply a fact.
Thank you and I am sorry if my responses are too blunt I will work on it
I am just proud of my company taking this action as I know these choices are never easy and it is always tempting to take an easy way out yet here we are doing our best and you can't ask for more than that. How many other ASIC companies out there would have gone to these lengths to keep your custom and loyalty. In any case I will leave the legal and executives to lay out their plan to you in the next update hopefully. Sorry for this sloppy post I will clean it up as soon as I can.
So in short we will not allow customers who only pay 30% to join the company and their orders will be subject to our cancellation policy. This is the final word on this as such any posts on this will be deleted and the poster will be PM'ed this post. I am sorry if this sounds harsh to you but the bottom line is aiming your frustrations at me will change nothing and not help you in any way: it is what it is and while it should go without saying: this is our final word.
You have paid for a miner which you will get, nothing has changed regarding this transaction except that we are giving something extra. I would like to say to some people that I have only been responding in kind to complaints that are unwarranted so if you would please work with me here constructively in order to help you instead of this hostility and nitpicking about pointless things just for the sake of it we will get somewhere and you will be better off for it as we've proven we directly make changes based on your input in this forum. This is just a fact that has obviously not gotten across to everybody yet; my goal and sole intention here is to work with you and help you so help me to do that instead of hindering me as you will only be helping yourself. Surely this makes sense?
Now if you take issue with my stance on this you are welcome to PM me."
"Hey guys,
To all those who are not happy with this proposal and are demanding a refund I will start with copying part of the update as it does address this: Just as a reminder what has happened since the start: you pre-ordered a product, then competitors arrived on the scene. In order to secure your loyalty, we increased the hashrate to 90Mh/s which is fair enough, then we took final payment at 90 (if we were any other company: chances are we would have as we could have stopped at this point, that is a fact), we then decided to increase to 250Mh/s despite the fact we didn't need to. We delayed and despite the fact our terms give us leeway in this: for the sake and in the interests of our customers we still decided to go yet another step further by giving you shares of our company for the rest of its existence without the need for you to spend an extra penny or work for us hence there is no catch this is technically something for nothing in so far as what we are legally obliged to provide you. All this on top of free shipping for batch 2 and 10% off any future batch of your choice; this is an unprecedented level of customer service. We have been crystal clear from the start with our cancellation policy so why you would order from us if you didnt agree with it or worse you thought it wasnt legal is beyond me. Customers who do not pay in full will of course not receive shares in our company, their orders will be cancelled subject to our cancellation policy; this is the final word on this. And while technically the due date has passed we of course havent cancelled anybodys orders but at a certain point enough is enough. If we were any other company we wouldnt be having this discussion, it is what it is, if I may be so bold we have gone above and beyond the call of duty for you; this is a fact. I am sorry it is your perception that you believe you are entitled to more from us however we have nothing left to give and can do nothing more for you. You paid for a 25Mh/s miner and everything on top is goodwill, this is simply a fact.
Thank you and I am sorry if my responses are too blunt I will work on it
I am just proud of my company taking this action as I know these choices are never easy and it is always tempting to take an easy way out yet here we are doing our best and you can't ask for more than that. How many other ASIC companies out there would have gone to these lengths to keep your custom and loyalty. In any case I will leave the legal and executives to lay out their plan to you in the next update hopefully. Sorry for this sloppy post I will clean it up as soon as I can.So in short we will not allow customers who only pay 30% to join the company and their orders will be subject to our cancellation policy. This is the final word on this as such any posts on this will be deleted and the poster will be PM'ed this post. I am sorry if this sounds harsh to you but the bottom line is aiming your frustrations at me will change nothing and not help you in any way: it is what it is and while it should go without saying: this is our final word.
You have paid for a miner which you will get, nothing has changed regarding this transaction except that we are giving something extra. I would like to say to some people that I have only been responding in kind to complaints that are unwarranted so if you would please work with me here constructively in order to help you instead of this hostility and nitpicking about pointless things just for the sake of it we will get somewhere and you will be better off for it as we've proven we directly make changes based on your input in this forum. This is just a fact that has obviously not gotten across to everybody yet; my goal and sole intention here is to work with you and help you so help me to do that instead of hindering me as you will only be helping yourself. Surely this makes sense?
Now if you take issue with my stance on this you are welcome to PM me."