I apologize if this didn't go as smoothly, but please keep in mind that if I hadn't took on the Satoshi Poker liabilities, that ZERO of the stolen BTC would have been returned.  I think it's important to keep in perspective that we have never stolen a single BTC.  We truly regret anyone who has had a negative experience, and we can assure you that this has been very tough on our team as well.

If someone has lost a username and password, then how would they have logged into Satoshi Poker to make a withdrawal anyway?  If you don't know how to access your account, it doesn't matter if it's on Satoshi Poker or BurnTurn Poker. 

If you have any info that you can share about your account (i.e. the email address you used), we have been spending a lot of time and effort with our tech team to verify stolen funds.  Please reach out via email if you'd like some help!