Again others in this thread who got a FULL REFUND via amex in particular and/or cc and or other ...not the partial refund alpha gave out....no 70 pound
penalty or whatever else that alpha states..I mean paypal (more then 45 days) and/or cc company..etc...FULL BOAT refund...let others know on here
please..so we have to help others still in alpha's clutches on here!
I got one thru Visa. I used the same info that you detailed on Alpha's antics and was told that it is pretty much an open and shut case.
good to know .keep passing it around as more and more people float in to this forum as they find out what is 'likely'
really going on with alpha...
well that is 2 of us...someone should keep track make a chart or something
Searing
I tried calling my bank (I payed by visa through paypal) and they said they can't do anything because its was such a long time (2 months). Is there some key words you say that will make banks help? I got only the 30% - penalty refund from alpha.
Thanks
Yes. You need to call them back immediately. If the person you speak to initially is not helping you, then you must politely request to speak with their boss. Do not accept no for an answer as they must do this. You must state your argument clearly and simply. 'You paid for a product you did not receive. You do not care that two months have passed as this company has engaged in fraud with your money sent via your bank. They have additionally violated the terms you agreed to when originally placing your order. You are demanding a refund of this transaction and as of today a bare minimum of escalation to the fraud department.'
Your bank should also give you the option to call in at any time to add supporting evidence to the case you will have opened.
If they request any supporting evidence, this forum thread alone has enough context with enough links to content to validate all of your claims.