Nefario made some comments recently where he went beyond his ability and responsibility to answer such sensitive matters on behalf of Intersango. Account freezes have never happened without an investigation and have been extremely rare. They have only happened when someone flagrantly attempted to steal from us or others using our site in an illegal manner.

Incident 1)
A user was advertising a service telling would be customers of his to send funds to Intersango referencing his personal reference code. Users would make a fraudulent bank payment to our bank. His practices were easily seen to be beyond suspicious. (Having many different people, with many different bank accounts deposit to the same Intersango account is already against our policy).

Incident 2)
A person contacted us stating that his personal bank account was hacked into and a SEPA transfer was sent to our business. He was able to state the exact amount of the transfer and the name of the transfer. These details alone prove that he has privileged information as to the transfer and isn't someone just yelling "tainted coins".